De Quincey Ltd, trading as Scott Associates Chartered Surveyors is an independent provider of building surveying services to the property and construction industry in the UK. This Privacy Notice explains how we store and use personal data collected, for example when:
- We provide a quote or tender for some work.
- When you are a third party involved in an instruction given to us by a client, such as a professional advisor or contractor.
- We purchase a product or service from a supplier
- You commission a service or you are nominated as a contact point for a service we are providing.
- You give us your business card or contact us via email, social media or our website.
- What personal data is collected?
- How will your personal data be used?
- Who will personal data be shared with and why?
- How long will we keep your personal data for?
- How can you check/update your information?
- Is any personal data stored or processed outside the European Economic Area (EEA)?
- How to contact us
- Changes to this Privacy Notice
What personal data is collected?
We collect personal data from potential, current and former clients/suppliers, other advisors to clients and other individuals with an interest in the property and construction industry to fulfil our stated purposes. The data routinely collected usually includes some or all of the following:
- Contact Name,
- Company Name,
- Office Address,
- Job Title,
- Telephone Number(s) and
- Email Address,
- Bank details (where applicable).
This is cross referenced to properties and projects with which the data subject was involved.
We do not collect any personal data from third party data vendors and do not sell any data to these organisations.
How will your personal data be used?
We use the personal data collected for a range of different business purposes but primarily to meet our contractual obligations. It is also used in a way we believe you should reasonably expect us to use the data which does not materially impact your rights, freedom or interests. For example, we use the following lawful basis to process personal data:
To fulfil our contractual obligations.
To do something before entering into a contract (e.g. provide a fee proposal, tender for a commission).
To meet our commercial interests (e.g. offering to provide additional services, getting feedback).
To satisfy individual interests (e.g. sharing knowledge and information about our services and/or the property/and construction industry).
To eliminate the risk of conflicts of interests arising as obliged by our regulator.
Why we may contact you.
As well as contacting you in the course of normal business, from time to time Scott associates may contact you with relevant information relating to significant changes or events at the practice such as changes of contact details, personnel or other relevant information.
Who will personal data be shared with and why?
Scott Associates employees will have access to the personal data held in order to perform their service delivery or support role functions. Access is gained via password protected data base. We may use competent suppliers to deliver services on our behalf or to help us provide services to you (e.g. sub-consultants, couriers etc.). We may also use external providers to carry out credit checks and collect debts for us. Where services are outsourced in this way, we will still control your personal data and we have strict controls in place to make sure it is properly protected.
Additionally, we may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Scott Associates or all of its assets are acquired by a third party, in which case personal data held by it about its clients will be one of the transferred assets.
How long will we keep your personal data for?
We will retain the data you give us, for differing periods of time, dependent on the reason you have supplied it to us, whether there is a need to retain the data and in accordance with our data retention policy. All such time frames are guided by industry best practice and other relevant legislation.
How can you check/update your information?
If you wish to check the information we hold on you, you can contact us on the below email address requesting a copy of the information. This will be supplied in a soft format of common use with 30 days of your request (normally less).
You will be given the opportunity to request your details are amended or deleted. Scott Associates will consider such requests against legitimate reasons for us to retain your information (such as retaining details during a period of contractual obligation).
You can also contact us at any time to access your personal data so you are aware of and can verify the lawfulness of the processing we undertake – please use the contact details in the ‘How to contact us’ section below.
In common with many other companies, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They help us to collect statistical data about our users’ browsing actions and patterns but they do not identify any individual. They enable us to:
1. Manage and develop our website e.g. to improve usability or measure the popularity of a given web page.
2. Speed up your searches during subsequent visits.
Is any personal data stored or processed outside the European Economic Area (EEA)?
We currently hold all of our data within the EEA. If we subsequently decide to use cloud based infrastructure outside of the EEA, our contracts with third parties stipulate the standards they must follow so we can store or process your information under the guiding principles of this Privacy Notice and all applicable laws.
How to contact us
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to:
Director of Process and Quality
John Dalton Street
what3words address: leader.feared.elite
If you want to make a complaint on how we have handled your personal data, please use the contact details above so we can investigate the matter and report back to you. If you are still not satisfied after our response or believe we are not using your personal information in line with the law, you also have the right to complain to the data-protection regulator in the country where you live or work; that is the information commissioner in the UK.
Changes to this Privacy Notice
This Privacy Notice is periodically reviewed and amended as necessary to make sure that it remains suitable and effective; it was last updated in May 2018. Any changes we may make in the future will be posted on this page, and where appropriate, notified to you by e-mail.